I have a friend who's wife is suffering from dementia who lives in their area and they have been to their home several times over it. He sent out an email telling that he had to call them recently because she went missing early in the morning and the dispatcher laughed at him and told him to go find her himself and he's asking for advice on who to call about it. Aren't they the first line in search and rescue cases? What is the best way for him to solve this problem?