Holosun came scratched.

[Hobbs4421]

So I purchased my Holosun Sight from Midway USA. I mounted the optic and took a look only to find that the sight appears to be scratched. Do I contact Midway USA customer support or Holosun to get this resolved? Will I be reimbursed or will they replace the damaged one. Just curious what to expect. I am disappointed as it is a pricey item.

[X Hunter]

Midway is a vendor not a manufacturer, I would contact Holosun.

https://holosun.com/support/customer...formation.html

Your Holosun product is warranted to be free of defects in materials and workmanship to the first owner upon registration of the product.
(and so on)
Registration is required to validate this warranty. For product registration click here. For a warranty claim, click here.

[Walleye Hunter]

I'd call Midway first. Maybe they'll sell you another one immediately and refund you once they get the defective one back.

[Ronin]

If it's still within the return window, send it back to Midway. This is a no-brainer...

[Driswalds]

Midway has the best customer service they will do you right.

[Emptymag]

Find the bastard who scratched it and leave everyone else out of it!

[Hobbs4421]

It sure how to do that, lol. I’ll get ahold of Midway USA since I literally got it last week. It came like that