Pennsylvania Firearm Owners Association
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  1. #1
    Join Date
    Mar 2008
    Location
    Jim Thorpe, Pennsylvania
    (Carbon County)
    Age
    55
    Posts
    152
    Rep Power
    241511

    Default JWH Custom 10/22 bolts sucks!

    This company sucks. I asked them one question about their bolts prior to purchasing, but no response. I read the reviews, liked the engraving, and ordered one. I asked 2 questions after ordering, but no response. I paid for the bolt 7 days ago, but it still has not been shipped. My 10/22 is in pieces until they either refund my money or send the bolt. If I would have ordered from any other company, I would have had a bolt by now. I can't imagine trying to do a return or deal with a defective product. I don't exist to them, but they took my money. Buyer beware

  2. #2
    Join Date
    May 2009
    Location
    127.1.1.1, Pennsylvania
    (Bucks County)
    Posts
    2,922
    Rep Power
    3528460

    Default Re: JWH Custom 10/22 bolts sucks!

    I have dealt with the company on three occasions and all three times I have had flawless, positive interactions. I communicated ahead of time. Packages like explained. Then received when they finished. Had tracking information and everything.
    Now when I had the custom engraving where I provided the graphic is was slow, but I was not in a rush. I used their bolt not mine.

    Sorry to hear of your bad encounter.

    I am not affiliated with them, get money from them or anything, but like I said, all three bolts were engraved and had a pleasant experience.

  3. #3
    Join Date
    Dec 2015
    Location
    Lock Haven & Southern Ohio, Pennsylvania
    Posts
    451
    Rep Power
    6318624

    Default Re: JWH Custom 10/22 bolts sucks!

    Amazon Reviews are pretty good EXCEPT...........they are all older! Nothing newer than 2018.
    Ebay reviews are great except for the fact that in the past year, there are more bad reviews compared to past years. Even the BBB has a 2021 complaint on them for no communication. This is something that is new verses the long run the company has had in the industry. I hope you get your bolt and its satisfactory for you. If you don't...........trash them in reviews on BBB, Amazon, Ebay, Yelp, etc. There is no excuse for pi@# poor customer service. And it is commonplace anymore!
    Engineers make things idiot proof! Evolution makes better idiots!

  4. #4
    Join Date
    Mar 2008
    Location
    Jim Thorpe, Pennsylvania
    (Carbon County)
    Age
    55
    Posts
    152
    Rep Power
    241511

    Default Re: JWH Custom 10/22 bolts sucks!

    Just looked at my order again.i ordered this on february eighteenth it's now march first and I still don't have it.i didn't even get a "thank your purchase" from the seller. There has been no communication even after several attempts to contact them. I'm just sitting here hoping it shows up someday or that I get my money back somehow.

  5. #5
    Join Date
    Sep 2011
    Location
    Mt. Pleasant
    Posts
    2,437
    Rep Power
    21474851

    Default Re: JWH Custom 10/22 bolts sucks!

    Quote Originally Posted by PA1749 View Post
    Just looked at my order again.i ordered this on february eighteenth it's now march first and I still don't have it.i didn't even get a "thank your purchase" from the seller. There has been no communication even after several attempts to contact them. I'm just sitting here hoping it shows up someday or that I get my money back somehow.
    Did you get custom work done or is it an off the shelf part?

  6. #6
    Join Date
    Mar 2008
    Location
    Jim Thorpe, Pennsylvania
    (Carbon County)
    Age
    55
    Posts
    152
    Rep Power
    241511

    Default Re: JWH Custom 10/22 bolts sucks!

    Off the shelf and listed as in stock.

  7. #7
    Join Date
    Mar 2008
    Location
    Jim Thorpe, Pennsylvania
    (Carbon County)
    Age
    55
    Posts
    152
    Rep Power
    241511

    Default Re: JWH Custom 10/22 bolts sucks!

    Day 12, no communication, no product, no refund.

  8. #8
    Join Date
    Feb 2007
    Location
    next to my neighbor, Pennsylvania
    Posts
    13,589
    Rep Power
    21474867

    Default Re: JWH Custom 10/22 bolts sucks!

    Quote Originally Posted by PA1749 View Post
    Day 12, no communication, no product, no refund.
    How did you pay? An ebay scammer got me a few weeks ago on a table saw.
    I just called my cc co. and told them. Getting credited now.
    Online stuff I usually pay cc mainly for this reason.
    FJB

  9. #9
    Join Date
    Mar 2008
    Location
    Jim Thorpe, Pennsylvania
    (Carbon County)
    Age
    55
    Posts
    152
    Rep Power
    241511

    Default Re: JWH Custom 10/22 bolts sucks!

    Yep, I started a claim. My rifle has been lying in pieces for two weeks, waiting on this bolt. If I would have ordered a bolt from any other company I'm sure I would have had one a week ago.lt's the only part of 10/22 build that I've had any issues with and I've ordered from several different companies and they've all been great. What really upsets me is the no communication. I understand that things are gonna happen , but speak to your customers. I didn't even get an auto generated thank you email for making the purchase, but my money is gone. I don't think I'm being scammed; I just think it's how uncaring they are. I work too hard for my money to give it to somebody who doesn't appreciate my business. I should have ordered from Kidd. There are so many other bolt making companies that are just as good and provide better customer service. I'll never do business with this company again.

  10. #10
    Join Date
    May 2009
    Location
    127.1.1.1, Pennsylvania
    (Bucks County)
    Posts
    2,922
    Rep Power
    3528460

    Default Re: JWH Custom 10/22 bolts sucks!

    how are you contacting JWH customs?
    I guess what I ordered was through Atomic Engraving since I purchased engraved Bolts.

    Did you try here?

    info@atomicengraving.com or call them at 818-941-5336

    Also check Rimfire central

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