WTF is up with this website?

I have had a miserable time over the last year trying to sign up, sign in once signed up, listing things, and contacting sellers! I have tried multiple times to get my account to register.

I know that they recently went to pay-to-play type tactics, but I still can not get in. I tried multiple times this afternoon to create a premium membership and pay the monthly fee because I saw a Grail Gun and I can't read the ad!

Can anybody clear up this madness? Is this a total Cluste F&%k and not worth it? Anybody have an account and can get me the info on a listing?

Thanks!