Pennsylvania Firearm Owners Association
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  1. #1
    Join Date
    Jun 2009
    Location
    Eastern, Pennsylvania
    (Bucks County)
    Posts
    152
    Rep Power
    1228783

    Default Shout out to Burris Optics!

    I recently dealt with Burris's customer service (within the last four weeks). My son purchased a fast fire 3 (8MOA) for one of my 22's. Love it! So about a month or so ago I purchased another fast fire 3 but this time I bought the 3MOA version. Mounted the 3MOA on my 22 and the smaller dot was much harder for my 71 yr old eyes. I contacted Burris customer service and asked if they would help me out by swapping my 3MOA for a 8MOA. Offered to pay a restocking charge and all shipping charges. Long story short, within 3 weeks of contacting Burris I had a brand new 8MOA FF3 in my hands. Burris did not charge me a cent and paid for shipping both ways. To me that pretty outstanding customer service!

  2. #2
    Join Date
    Feb 2007
    Location
    North East PA, Pennsylvania
    Posts
    3,346
    Rep Power
    21474854

    Default Re: Shout out to Burris Optics!

    I had a red dot from them that was out of warranty and had a bad illumination adjustment knob. They sent me a new one for free.

    I have a scope with an illuminated reticle that failed and the crosshairs rotated inside. The electronics were out of warranty. They fixed that for free.
    Stop supporting social media

  3. #3
    Join Date
    Sep 2011
    Location
    Barrett Twp., Pennsylvania
    (Monroe County)
    Posts
    139
    Rep Power
    8485298

    Default Re: Shout out to Burris Optics!

    I have 2 FF3s, an AR332 and AR536. They have all been great so far. Any further scope purchases will be Burris ones since my other favorite, Nikon, went out.

  4. #4
    Join Date
    Feb 2021
    Location
    ERIE, Pennsylvania
    Posts
    111
    Rep Power
    2381661

    Default Re: Shout out to Burris Optics!

    This is great to hear.
    My pastor is looking for a scope for a 22 and I really don't know much about optics.
    I'll look into some Burris for him

  5. #5
    Join Date
    Jun 2008
    Location
    Westmoreland Co., Pennsylvania
    (Westmoreland County)
    Posts
    170
    Rep Power
    1295236

    Default Re: Shout out to Burris Optics!

    Bought a used 308 with a Burris scope on it. The guy had dropped it and bent the eyepiece bell. It still worked, but looked like hell.

    I contacted Burris, told them I bought it used (for resale) and explained my problem. Asked if they would/could fix it. She said send it in (my cost). A week later, a brand new one in the wrapper arrived. I'm sold on their products and customer service for life.

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