Pennsylvania Firearm Owners Association
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  1. #1
    Join Date
    Jan 2019
    Location
    Bedford
    Posts
    685
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    21474842

    Default Dealing with poor customer service

    So I rolled the dice on a small questionable rifle mfg from Florida.

    The rifle bolt blew apart on the 3rd shot and their CS responded
    And requested photos right after my inquiry, but silence now for
    4 weeks. Phones are disconnected and further emails are ignored.

    Anyone have suggestions on what should be my next step?

  2. #2
    Join Date
    May 2010
    Location
    Scenery Hill, Pennsylvania
    (Washington County)
    Posts
    3,260
    Rep Power
    21474853

    Default Re: Dealing with poor customer service

    I hear Florida is nice to visit this time of year.
    In America arms are free merchandise such that anyone who has the capital may make their houses into armories and their gardens into parks of artillery. - Ira Allen, 1796

  3. #3
    Join Date
    Feb 2007
    Location
    next to my neighbor, Pennsylvania
    Posts
    13,585
    Rep Power
    21474867

    Default Re: Dealing with poor customer service

    Quote Originally Posted by 85MikeTPI View Post
    So I rolled the dice on a small questionable rifle mfg from Florida.

    The rifle bolt blew apart on the 3rd shot and their CS responded
    And requested photos right after my inquiry, but silence now for
    4 weeks. Phones are disconnected and further emails are ignored.

    Anyone have suggestions on what should be my next step?
    How much did it cost?

  4. #4
    Join Date
    Oct 2008
    Location
    Elizabethtown, Pennsylvania
    (Dauphin County)
    Posts
    2,451
    Rep Power
    21474854

    Default Re: Dealing with poor customer service

    And what, exactly, is "small questionable rifle mfg" ?? More details needed.
    Power always thinks...that it is doing God's service when it is violating all his laws.

  5. #5
    Join Date
    Jan 2007
    Location
    Pittsburgh, Pennsylvania
    (Allegheny County)
    Posts
    33,567
    Rep Power
    21474887

    Default Re: Dealing with poor customer service

    I sure hope this exploding gun thread doesn't go the way the last exploding gun thread went.
    I called to check my ZIP CODE!....DY-NO-MITE!!!

  6. #6
    Join Date
    Dec 2014
    Location
    lewistown, Pennsylvania
    (Mifflin County)
    Posts
    1,181
    Rep Power
    21474847

    Default Re: Dealing with poor customer service

    Quote Originally Posted by Emptymag View Post
    I sure hope this exploding gun thread doesn't go the way the last exploding gun thread went.
    ????

  7. #7
    Join Date
    Apr 2013
    Location
    Glockin, Pennsylvania
    (Montgomery County)
    Posts
    4,464
    Rep Power
    21474851

    Default Re: Dealing with poor customer service

    Keltec?

  8. #8
    Join Date
    Apr 2013
    Location
    Glockin, Pennsylvania
    (Montgomery County)
    Posts
    4,464
    Rep Power
    21474851

    Default Re: Dealing with poor customer service

    Send another message explaining your reluctancy to explore options for legal action, but will do so if necessary. You'll get a reply.

  9. #9
    Join Date
    Oct 2008
    Location
    Elizabethtown, Pennsylvania
    (Dauphin County)
    Posts
    2,451
    Rep Power
    21474854

    Default Re: Dealing with poor customer service

    Quote Originally Posted by 57springer View Post
    ????
    I'm thinking this:

    https://forum.pafoa.org/showthread.p...highlight=blew
    Power always thinks...that it is doing God's service when it is violating all his laws.

  10. #10
    Join Date
    Dec 2014
    Location
    lewistown, Pennsylvania
    (Mifflin County)
    Posts
    1,181
    Rep Power
    21474847

    Default Re: Dealing with poor customer service

    Quote Originally Posted by ROCK-IT3 View Post
    Yeah , I see it now . Thanks !

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