Pennsylvania Firearm Owners Association
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  1. #1
    Join Date
    May 2007
    Location
    Chambersburg, Pennsylvania
    (Franklin County)
    Age
    53
    Posts
    11,842
    Rep Power
    21474864

    Default iTargetPro - Excellent customer service

    This didn't really seem to fit into the "Where to spend money" forum, but I thought it was worthy of sharing, so I'm posting here, since the iTarget product is a training system.

    I pulled the kit out this morning for my first practice session. The setup and calibration was very simple.

    At the end of your practice, there is a process to capture a screenshot of you target. This was not working for me. I was still able to capture a screenshot with the usual hotkey combination on my phone, but since the "shots" are a digital overlay, if you move or nudge the phone while doing that, your grouping could potentially shift it's location in relation to the bullseye.

    I emailed their customer service, and a short time later, they responded asking specifics about my phone and OS. Within 40 minutes of providing that information, they were back to me, with a link to an updated .apk file that solved my issue.

    I was impressed with their initial response time, and even more so with the speed of an actual fix.
    Get your "Guns Save Lives" stickers today! PM for more info.

  2. #2
    Join Date
    Aug 2017
    Location
    West Chester, Pennsylvania
    (Chester County)
    Posts
    51
    Rep Power
    214755

    Default Re: iTargetPro - Excellent customer service

    Good to know. I have an iTarget but have not needed customer service support yet.

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