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July 26th, 2020, 01:21 PM #1Junior Member
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Yardley,
Pennsylvania
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M&P Shield 9mm return (question re: customer service, etc)
I purchased a M&P Shield 9mm recently and I had to send it in for warranty repair before firing a shot. When I stripped the weapon to lubricate/clean it in advance of its' first trip to the range, the sear deactivation lever popped free with minimal pressure and fell down the magwell.
Has anyone else encountered this issue? It is very disconcerting for a new firearm to fall apart before use. S&W's customer service was great, but they are telling me it will take 4-6 weeks to repair due to the pandemic, which seems ridiculous. Does anyone else have any experience with a repair during the current fauxpocalpyse? Are repairs really taking *that* long?
Thanks, all.
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