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Thread: Pennsylvania PICS system update
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October 24th, 2012, 02:08 PM #1
Pennsylvania PICS system update
Haven't seen this posted yet.
Update:
In the coming days, the Pennsylvania Instant Check System will be replacing its 14 year old interactive voice response (IVR) system. The new IVR is equipped with 25% more incoming lines to accommodate a higher volume of background check requests.
Other than changes to the music and the automated voice, the transition to the new IVR is expected to be seamless to Pennsylvania sheriffs and firearm dealers when they call PICS to request a background check.
The PSP Firearms Division would ask that all gun shows, auctions, raffles and sales be reported to the PICS Unit, preferably at least 30 days in advance of the event. This advance notice allows us to plan for additional staffing as needed, in order to serve you with the utmost efficiency.
Thank you for your cooperation and understanding. If you have any questions or concerns, please contact us at 717-705-8843.
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