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Thread: Propane question
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December 28th, 2010, 05:49 PM #1Grand Member
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Propane question
A quick question for you guys in Monroe county. I am currently using Amerigas for my propane but would like to shop around.
Anyone have a company they can recommend preferable if you know their prices are better than Amerigas. This is not a definite deal breaker because I prefer to go with a smaller guy anyway for the usual better customer service.
Any help available is appreciated, thanks for your time.
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December 28th, 2010, 05:55 PM #2Grand Member
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OUT TO LUNCH
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Re: Propane question
I can't resist suggesting Hank Hill at Strickland Propane....sorry!
Jules
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December 28th, 2010, 08:01 PM #3Grand Member
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Re: Propane question
Don't worry, you're not the first to make that joke. Just can't seem to find a Strickland in the phone book.
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December 29th, 2010, 12:59 AM #4Grand Member
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Re: Propane question
BAM, what do you not like about Amerigas? I find that they have good customer service, i deal with their local office out of Stroudsburg not their national office and i get good service from them.
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December 29th, 2010, 02:05 AM #5
Re: Propane question
Have you checked with Pennywise Fuel Company?
Guns don't kill people, it's mostly the bullets.
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December 29th, 2010, 02:22 PM #6
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December 30th, 2010, 12:24 AM #7Grand Member
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Re: Propane question
I initially had no issues with them but I asked to be sent paperwork regarding one of payment plans. I had discussed it at length over the phone but wanted them to send me everything so I could run all the numbers on paper and visually see it.
Without agreeing to the plan or signing the required paperwork they put me on the plan. The thing is that how they set the average and how we use propane (very small amount) had us paying about twice as much as we would if paying off in one lump sum. This gets resets to how much you actually use after the first six month cycle but It was not worth it and I was just really doing a little research to begin with.
I started calling after receiving the first bill asking why the plan had been started and was assured It was a mistake that would be corrected. Four bills later I finally got them to fix the mistake but it took another month to get them to take of the late charges for unpaid monthly bills that were never owed to begin with.
It kind of turned me off to them but If I do stick with them I will only deal with the local office, I always contacted the 1-800 national number.
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December 30th, 2010, 01:25 AM #8Grand Member
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Re: Propane question
Yes , the local office is much easier to deal with, at the national office everything is automated as you found out.
Also as one of the other Guys mentioned, Pennywise is a very good company to deal with, i get my Heating oil from them since 2006, .They have a service plan too.
If you are not from Pennsylvania you might find them a bit laid back and informal, which i like, but they are a good company that always keep their word.
Nyman
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December 31st, 2010, 03:24 PM #9Grand Member
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December 31st, 2010, 05:43 PM #10Senior Member
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Re: Propane question
http://www.fhoil.com/
I use Farm and Home. They seem fair enough, not sure if they are in your area but worth a look.Last edited by Gkgas; December 31st, 2010 at 05:47 PM.
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