Update to my LC9 FTE. Big shout out to Ruger....

**gtu160** · January 23rd, 2013, 06:12 PM

Awhile back I posted about my new LC9 haveing FTE every to rounds.
I went back to were I bought it and they treated me like crap, so I called Ruger.
Shipped it out and got it back in about a week. Nice and cleaned and oil with a work order.
They replaced the barrel and got 28 rounds through it. I don't know much about the inner workings of a gun, but it scares me that the barrel was bad. Guess I'm lucky
it fired and not blown apart on me. Anyway I'll put 100 rounds through it and then put it back into rotation. So big shout out to Ruger and there great customer service and quick turn around.

Posted on my phone so I will edit if needed later.

**PSUWaz00** · January 23rd, 2013, 07:59 PM

I had the dreaded FTF due to shavings jamming up the firing pin. Contacted them, in a week they sent me a new slide with a self addressed prepaid envelope to send back the old one. Quick, simple, and free. Great CS.

**MagRelease** · January 23rd, 2013, 08:17 PM

Ruger for the win.

**customloaded** · January 23rd, 2013, 09:08 PM

If you think Ruger has great customer service, try browning!

CL

**libra8** · January 23rd, 2013, 09:23 PM

Originally Posted by gtu160

Awhile back I posted about my new LC9 haveing FTE every to rounds.
I went back to were I bought it and they treated me like crap, so I called Ruger.
Shipped it out and got it back in about a week. Nice and cleaned and oil with a work order.
They replaced the barrel and got 28 rounds through it. I don't know much about the inner workings of a gun, but it scares me that the barrel was bad. Guess I'm lucky
it fired and not blown apart on me. Anyway I'll put 100 rounds through it and then put it back into rotation. So big shout out to Ruger and there great customer service and quick turn around.

Posted on my phone so I will edit if needed later.

That's amazing.