Results 21 to 30 of 48
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February 24th, 2021, 12:21 PM #21Member
- Join Date
- Jun 2008
- Location
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New Freedom,
Pennsylvania
(York County) - Posts
- 86
- Rep Power
- 1146753
Re: Dealing with poor customer service
If the Company CEO is a woman with initials JW then her mugshot is posted on line for alleged assault/battery in 2014.
I'm guessing this turns out ok 🤣
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February 24th, 2021, 12:24 PM #22
Re: Dealing with poor customer service
I would have already disputed this with my CC company. When numbers are disconnected, they have no intention of responding. Call and dispute it RFN.
Rules are written in the stone,
Break the rules and you get no bones,
all you get is ridicule, laughter,
and a trip to the house of pain.
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February 24th, 2021, 12:36 PM #23
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February 24th, 2021, 12:45 PM #24
Re: Dealing with poor customer service
Alternative course of action: buy a replacement extractor and never send them your money again.
The BBB is not going to do anything for you. They may or may not be on the edge of being out of business. Besides, PCCs are dumb.Join the groups protecting your rights from the fools trying to take them from you!
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February 24th, 2021, 01:03 PM #25
Re: Dealing with poor customer service
My feedback thread: https://forum.pafoa.org/showthread.php?t=315316
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February 24th, 2021, 01:44 PM #26Grand Member
- Join Date
- Dec 2011
- Location
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Where the amish roam,
Pennsylvania
(Lancaster County) - Posts
- 2,820
- Rep Power
- 21474851
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February 24th, 2021, 01:44 PM #27
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February 24th, 2021, 01:44 PM #28
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February 24th, 2021, 01:49 PM #29
Re: Dealing with poor customer service
Thank you for contacting XXX. Over the past months, our industry has seen an unprecedented rise in customer interest and firearms purchases. Current events that are unfolding in our country make a convincing case for personal protection. To meet the growing demand in the firearms industry, we are adding and training new staff to help to address customer needs. While we must apologize for current delays, we appreciate your patience and are grateful for your continued support.
1) Email Responses * Our team is working around the clock to answer email inquiries. Currently, most emails receive a response within 3-5 business days. This is the BEST way to reach us right now.
PLEASE NOTE: Emails receive responses in order of date sent. Please be patient and do not send us multiple emails as that will just cause more of a delay with our ability to respond. Please use support@XXX as the main email for all requests. This will guarantee that you*ll receive the fastest possible service by eliminating duplicate requests, which leads to slower overall processing times.
2) Our Phones are Offline * Because most of our team is working outside the office, we have limited ability to answer all inquiries over the phones, and have temporarily suspended our phone lines for general inquiries. We ask that you send an email to support@XXX, and one of our dedicated representatives will reply to your email within 3-5 business days.
3) Shipping Estimates * Due to a recent surge in demand for firearms, shipping times for both FFL and Non-FFL orders are affected. Lead times may vary. Non-FFL orders may take between 4-6 weeks to ship, while FFL orders may take up to 5-6 weeks to ship after FFL information is received by us, due to greater processing demands.
4) Showroom * For security reasons, we operate by appointment only hours and don't accept walk ins. You can find us here Monday through Friday 10:00 AM to 6:00 PM Eastern Time:
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February 24th, 2021, 01:51 PM #30
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