Results 1 to 6 of 6
Thread: Rock River
-
September 21st, 2009, 10:04 AM #1Junior Member
- Join Date
- Sep 2009
- Location
-
reedsville,
Pennsylvania
(Mifflin County) - Posts
- 16
- Rep Power
- 0
Rock River
Has anyone else had a bad experience dealing with Rock River's customer service? I ordered a barrel from them and they won't even tell me where I am on the backlog list. I had a friend who ordered a complete rifel and he could call and they would tell him how many people were in front of him. All I can get out of them is "We are allicating all our barrels for complete rifles". This doesn't seem fair due to the fact that they say the orders will be shipped on when the orders were recieved. should be first come first served right?
-
September 21st, 2009, 01:53 PM #2Banned
- Join Date
- Jun 2008
- Location
-
Hanover,
Pennsylvania
(York County) - Posts
- 71
- Rep Power
- 0
-
September 28th, 2009, 09:09 AM #3Junior Member
- Join Date
- Sep 2009
- Location
-
reedsville,
Pennsylvania
(Mifflin County) - Posts
- 16
- Rep Power
- 0
Re: Rock River
I had enough of dealing with Rock River. I E-mailed Del-Ton and they said they had what I needed so I called to make sure. The lady on the phone said I couldn't get that barrel by it's self, it had to be in an upper reciever kit but she let me get it anyway, Del-Ton is the best
-
September 29th, 2009, 07:30 PM #4
Re: Rock River
I've had nothing but good rep with them. Then again we (Navy Rifle team) have delt directly with them for years.
Owner Trigger Time LLc 01 FFL/NFA Saylorsburg, PA. Sales/Service/Transfers/Training
NRA CRSO/Pistol/Rifle/Shotgun inst. BSA Rifle/Shotgun Merit badge counselor. US Navy Marksmanship Team Staff
-
September 29th, 2009, 08:27 PM #5
Re: Rock River
I ordered a barrel from them in January and have still not got it. whenever i called they were honest and straight forward by saying they have no clue when it will ship. the girl said she doesn't even remember the last time they shipped a single barrel. I was a little ticked at first, but atleast they were honest. there is an explicit notice in their January catalog on website saying they cannot quote ship times, so that is what i expected. I got everything else with no problem. I will / have been buying from them since.
God Created Man. Sam Colt made them equal.
FU BHO.
-
September 30th, 2009, 06:53 PM #6Junior Member
- Join Date
- Sep 2009
- Location
-
reedsville,
Pennsylvania
(Mifflin County) - Posts
- 16
- Rep Power
- 0
Re: Rock River
I understand the wait but what makes me upset is when I ask them if my barrel is going to be put at the bottom of the list just because thats all I ordered they give me the runaround.They did tell me about allicating all the barrels for complete rifles.I would like to know exactly what that means.I guess I shouldn't be that upset because I found a barrel at Del-Ton. I'll just keep this one on order for my next build.
Similar Threads
-
Rock River Arms
By harrisburg25 in forum GeneralReplies: 15Last Post: September 17th, 2009, 03:39 PM -
Rock River Arms AR-15
By JSPA in forum GeneralReplies: 2Last Post: August 22nd, 2009, 02:32 PM -
DPMS vs. Rock River AR-15
By mdslngr594 in forum GeneralReplies: 9Last Post: April 27th, 2009, 02:06 PM -
Rock River Car A4 Flat Top AR-15
By Hog Sniper in forum GeneralReplies: 0Last Post: November 22nd, 2008, 08:06 PM -
rock river 308
By myfault in forum GeneralReplies: 11Last Post: February 14th, 2008, 10:58 PM
Bookmarks