I bought the huge cannon beast from tsc awhile back on sale. They had several in stock an each had some ding or scratches or the skid was busted up(not knowing if I would leave it on skid in its final place was a deciding factor). I ended up choosing the one in the main safe aisle, unfortunately they opened it and removed all the stuff they themselves were storing i it. During checkout by the store manager I asked about a discount for the minor scratches and pointed out as he knew that all of them were damaged. I don’t recall off hand but I think it was another 10% off on top of the sale price. The day it was delivered I noticed two of the shelf clips were missing so I visited cannons website and submitted a form around 8pm or so, twenty minutes later a cannon rep called to get the rest of my info and then sent me 6 shelf clips and a small container of touch up paint. Now I’m sure a lot of the others would do the same but twenty minutes had me impressed.