Pennsylvania Firearm Owners Association
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  1. #1
    Join Date
    Jun 2010
    Location
    Noxen, Pennsylvania
    (Wyoming County)
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    Exclamation Piestraks gun shop lost my business and Advanced Arms just got it

    Well I bought a Ruger LC9 (a few rifles and a shotgun) from the Piestraks a few months ago and I recently found out the LC9 has a flaw. The LC9 was bought brand new and the take down lever I recently found out (Friday) is broke. When I first got the pistol the take down lever had some "wobble to it" I thought this was normal since the pistol was new and new guns canít have problems (Stupid me ). I tried to take it down using the instructions and found out I could not. I then asked a few buddies at the range to see and none of us could figure it out. We watched videos on youtube of others taking it down and we still could not get the gun to come apart like the guns shown. So with ample time on Friday and some money in my pocket I set out to Piestraks to see what stupid mistake I was making in trying to take the pistol apart and to buy new pistol or rifle.
    Well I got there and asked if they could help me take the pistol down and I got the response, "I can help you when we are not busy." I then asked, "When will you not be busy?" I then got the response, "I don't know when there are not people there." I asked then, "Is there a day I could come down so I could get the pistol looked at?" This was basically not answered by, "I don't know when we will not be busy." I do not have the time to stop in the shop every day to see if they are busy or not to get the pistol looked at.
    Then I left Piestraks frustrated and went down to Advanced Arms. I walked in waited patiently and Chris came over. I asked him about an ar15 I am looking to build and he told me to wait a few minutes to look at the pistol and he would quote me some prices on an ar15. After a few minutes Chris then told me that the piece that is used to take down the pistol is broke and needs to be sent back to Ruger.
    Overall I don't mind that Piestraks sold me broken pistol, I probably should have noticed that it was not right when I bought it. I understand that sometimes there can be problems from the factory, but I feel that it is unacceptable to not be able to take a few minutes to look at the pistol or not be able to schedule a date in which I could stop in to have it looked at. He has lost my business that day and forever more. I guess this is basically another +1 for Advanced Arms and Chris for going out of his way to help me even though I did not buy the pistol off him. Now it is time to give Ruger a call.
    Last edited by shooker8; April 29th, 2012 at 04:54 PM.
    "I quote no authors but God and experience" Principles Osteopathy

  2. #2
    Join Date
    Feb 2012
    Location
    NEPA, Pennsylvania
    (Wyoming County)
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    i dont know if all shops do this ( ive only bought from advanced so far) but he will show you how to break the gun down when you buy it from him. if the did that at the other place you would have seen it was broken in the first place

  3. #3
    Join Date
    Apr 2007
    Location
    Pittston, Pennsylvania
    (Luzerne County)
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    I have never had an issue at Piestraks. I have bought a few guns there myself. Was in there yesterday myself.
    Well off to the rodeo

  4. #4
    Join Date
    Apr 2007
    Location
    Pittston, Pennsylvania
    (Luzerne County)
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Quote Originally Posted by JeeperGuy View Post
    i dont know if all shops do this ( ive only bought from advanced so far) but he will show you how to break the gun down when you buy it from him. if the did that at the other place you would have seen it was broken in the first place
    If you ask they would.
    Well off to the rodeo

  5. #5
    Join Date
    Jun 2010
    Location
    Noxen, Pennsylvania
    (Wyoming County)
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Other shops I have been to usually do not do that without asking. Also, that is exactly what Chris told me at Advanced Arms. Normanvin I have never had a problem there until recently. I have been there a fair amount of time buying and selling. Until this weekend my only complaint was the time it took to recieve orders.
    Last edited by shooker8; April 29th, 2012 at 05:41 PM.
    "I quote no authors but God and experience" Principles Osteopathy

  6. #6
    Join Date
    Oct 2007
    Location
    blakeslee, Pennsylvania
    (Monroe County)
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Quote Originally Posted by shooker8 View Post
    Other shops I have been to usually do not do that without asking. Also, that is exactly what Chris told me at Advanced Arms. Normanvin I have never had a problem there until recently. I have been there a fair amount of time buying and selling. Until this weekend my only complaint was the time it took to recieve orders.
    I was in there Saturday as well. It was busy as hell when I was there. Not that bad customer service is excusable, but yikes that place is nuts every time I go in.

    I found both triggers to be terrible to me so the triggers are on a scale to me.. The Glock was a crisper suck and the XD was a more mushy suck. They are in the same family, SR9 (heavy suck), Glock (crisp heavy suck), XD( lighter mushy suck), M&P(heavy mushy suck).

  7. #7
    Join Date
    Jun 2010
    Location
    Noxen, Pennsylvania
    (Wyoming County)
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Got my suppressor about a week ago everything was quick and smooth at Advanced Arms. They are going to get 90% of my business for firearms.
    "I quote no authors but God and experience" Principles Osteopathy

  8. #8
    Join Date
    Feb 2011
    Location
    clifton heights, Pennsylvania
    (Delaware County)
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    42
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Were you speaking with the owner or an employee? Is there any chance you had an attitude when you were talking to them because you were upset over a broken gun? Could it have just been a bad day for either side?

    Not making assumptions just throwing it out there that this may have been a one time thing because you said you never had a problem before.
    Some people just plain suck.
    If you're gonna be dumb ya gotta be tough.

  9. #9
    Join Date
    Jan 2010
    Location
    Media, PA, Pennsylvania
    (Delaware County)
    Age
    29
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    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Holy punctuation, Batman.

  10. #10
    Join Date
    Jun 2010
    Location
    Noxen, Pennsylvania
    (Wyoming County)
    Posts
    539
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    20142

    Default Re: Piestraks gun shop lost my business and Advanced Arms just got it

    Quote Originally Posted by mpan72 View Post
    Were you speaking with the owner or an employee? Is there any chance you had an attitude when you were talking to them because you were upset over a broken gun? Could it have just been a bad day for either side?

    Not making assumptions just throwing it out there that this may have been a one time thing because you said you never had a problem before.
    I had no clue it was even broke until I talked to Chris. I was actually quite happy that day, and almost bought a colt ar15. I was talking to the owner also. On a side note ruger has impressed me with their outstanding customer service.
    "I quote no authors but God and experience" Principles Osteopathy

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