Springfield armory warranty service

**RUDY850** · January 22nd, 2011, 06:23 PM

My bomar rear sight on my 1911 needed some warranty work. One of the adjuster screws fell out when I was shooting it.

I called them up told them what happened. They said OK we will need just the slide sent to us.They offered to email me a FedEx shipping tag then I would have to take it to a FedEx pick up.

Sent it out on 12/30/10 Got it back today

They replaced the rear and front sight and refinished the slide. I wasn't expecting them to refinish the slide but I'm glad they did. I no longer have the idiot marks on the slide from the first time I took it apart

So just wanted to let you all know how there service went

**fragmag** · January 22nd, 2011, 06:46 PM

That's pretty awesome that they did all that for you and returned the pistol pretty quick to boot.

**bandit82ta** · January 22nd, 2011, 10:04 PM

Wow that's good service... I'm want'n a 1911 and been consider'n a SA. After these type of posts they push me a little more that direction.

**Charlie B** · January 28th, 2011, 05:42 PM

Springfield service is second to none!

**The_War_Wagon** · January 28th, 2011, 06:02 PM

I've always heard good things about SA service - glad to hear they're still keeping up the side!

My old 1911A1 has never had any issues, in the 16 years since I bought it new, but you never know when Murphy might strike!

**Guns N'at** · January 28th, 2011, 06:16 PM

That is great to hear, and so nice to receive great service; but their warranty as I understand it, is the very reason I'm cold about getting a SA pistol; let me explain please.

I am under the impression that there is absolutely no factory parts support/self repair options if say you buy a new XD/SA pistol. I am not comfortable having to send back a pistol for an expensive trip for a $5 trigger or some such if what I say above is true. Also under the impression if they determine any repair was done outside of at SA (even a gunsmith), the "limited lifetime warranty" is void. Curious if what I mention is true, and how it really pans out in the real world.

Thanks

**harold63** · January 28th, 2011, 06:18 PM

Definitely a testiment as to why they are recommended so much in the 1911 territory.

**thundrr1** · January 28th, 2011, 07:17 PM

Any gunsmith work on the gun that does not affect the problem you have will be covered. New sights, not an issue if the gun FTF. Trigger job, not an issue if the mag doesn't lock the slide back. Gun is consistently shooting high right, they will change the sights. In other words, they stand behind the gun. I speak of 1911's here. They are excellent with their customer service. They usually pay shipping both ways.