Code 3 Tactical

[TaurusGuy]

I am planning on attending an OC Dinner and I was in need of a holster for my Baby Eagle so I did an online search. I finally decided on a Safariland Nylok holster and did a search to see who sold one that would fit my particular gun.

My search lined me up with Code3tactical.com so I decided that I would order from them as everything seemed reasonable. I navigated to the Nylok holsters and there on the drop down menu was the Magnum Research Baby Eagle 4.73" and a part number to go along with it. I selected it and it put the holster into my shopping cart and I went to check out. I did the process and selected Priority Mail shipping just to be sure I would get it on time. I still had plenty of time if I had chosen regular mail but decided to go with Priority since they offered it.

I instantly received an e-mail stating that my card had been charged and the order was being processed.

Fast forward more than a week and I still haven't got it yet. So I decide to check on the site and I log-in. There in nice tiny letters is "Back-ordered"....Back ordered? Maybe someone could have told me this? I mean, they sent me an e-mail saying they charged me....couldn't I have got an e-mail saying it was discovered to be on back order?

So I contact them...and wait a day for a response and what do I get? Some bullshit response about how rare this holster is since it's such a rare gun. The response goes on to tell me that they don't have it in stock and neither does Safariland which means that Safariland will have to make one for me "from scratch"...yes...they actually said that. Well, I asked why they offered the holster on their site if it was so rare and considering how rare it is, that maybe they should have had some sort of notation about that when I ordered it....that maybe they could have made mention of it in my follow up e-mail but instead they chose to say nothing. I was told to expect 2-6 weeks now....I told them to cancel it....I am still waiting for the order to be canceled and to get a refund. I figure this already isn't going to go well...

They have to make one from scratch since it's so rare...I decided to look up and cross-reference what other pistols this "rare" holster is made for...looks like it fits Beretta 92F, FS, Cougars....EAA 40, 45, Witness...CZ 75 and 85....a few Taurus, S&W, and Colt autos....yes indeed...it must be VERY rare.

In short...once (if) I get my money back from this company, I am done doing business with them. Basically they took my money and charged me for Priority shipping on a product that was going to take weeks to get...they didn't bother to tell me so....and then they LIED about why they couldn't deliver. I don't do business with companies like that.

[LorDiego01]

File a report with the Better Business Bureau. That'll get their attention.

[TaurusGuy]

Well...about 3 minutes ago, after I contacted them yet again, I finally got notice that my order was canceled...now lets see if I get my card charged back.

[turkic]

Although I don't usually get involved in people's rants, I think the info about Safariland is correct.

Safariland is owned by BAE who also owns most of the law enforcement/military gear manufacturers (including Bianchi, Defense Technology, Hatch, Casco and many more).

Safariland stocks very little of the gear they sell. They only stock the most popular items and for them--that's leather and basketweave gear which is used law enforcement. I've spoken to a Safariland rep who said that they have recently discontinued several nylok holsters to focus more on holsters used by law enforcement.

You got to remember for every holster model like their 6280 holster there could be over 800 different models (finish, gun type or hand choice). If you contact Safariland directly to order a holster--if it's for one of their commonly ordered duty gear holsters, they'll usually have it in stock. If you're looking for stuff in nylok, hi-gloss or nylon--good luck as Safariland will often tell you it's a 30-day wait--their gear is made in Mexico.

My opinion--for officers looking for duty gear, go with Safariland or Bianchi. If you're looking for a cheaper holster for personal use, go with someone else and you won't have the long waits with Safariland.

How do I know? I ordered a nylok holster from Safariland's store for a Glock. I'm now in week 8.

Good luck finding your nylok holster and by the way--Last month I ordered a new laptop through dell and paid to have it next day'd before I left for a trip. It took Dell 3 weeks to process my order and ship it out, but they still shipped it next day like I ordered. That's a common practice.

I dont know about this company if they have a real store or not, but I know few on the internet actually have a real store--most don't have a real address listed so I've learned I always call or email ahead before I place my order.