Excellent Springfield Armory Cust Service
Not sure where to post this.
I hated to do it but I had to send my SA MilSpec off to get repaired cuz the plunger tube fell right off at the range. Emailed them the next day, they immediately emailed me a prepaid fedex label, boxed it up and shipped it that same day. Exactly 2 weeks later my 1911 arrives at my front door. They replace the plunger tube, tuned the extractor, reamed the chamber and polished the feed ramp and tested it. They sent me back a dirty pistol which I loved cuz it proves they actually test fired it.
Just wanted to give SA and A+ for customer service. Going above and beyond.
Re: Excellent Springfield Armory Cust Service
That is an interesting theory about enjoying receiving a dirty gun. Maybe I should change my opinion of Smith and Wesson sending my PPK/S back dirty. :)
-Zach
Quote:
Originally Posted by
sig83
Not sure where to post this.
I hated to do it but I had to send my SA MilSpec off to get repaired cuz the plunger tube fell right off at the range. Emailed them the next day, they immediately emailed me a prepaid fedex label, boxed it up and shipped it that same day. Exactly 2 weeks later my 1911 arrives at my front door. They replace the plunger tube, tuned the extractor, reamed the chamber and polished the feed ramp and tested it. They sent me back a dirty pistol which I loved cuz it proves they actually test fired it.
Just wanted to give SA and A+ for customer service. Going above and beyond.
