OC at Gander denied; Sign vanishes.

[blankexistance]

My friend and myself were at Gander, looking for a balaclava for him, and mostly just browsing. Its a Sunday, so they were busier than normal, but that did not deter us. I actually left the hoodie in the car, cause it was warm, thus making myself OC. He did the same, and he was using a shoulder rig (barrel pointed behind him if anyone is wondering).

It wasn't our first time carrying there, and I definitely knew we were allowed, both from this site and Gander's own site, and the sign at their door that says we were excluded from their check-in policy. Anywho, an employee came up to us and asked if we needed any help, and we asked if they had any balaclavas, and he said they didn't, and we said ok and started to browse again.

He then asked if we checked in our guns. We kinda glanced at each other and were like, "No, we're not bringing them in for repair, we're OC'ing, which is allowed, because Gander corp policy follows state laws". He was like, "Well, we do have a sign that says that all firearms and bows must be checked in at the front desk, and unloaded. I don't know if they are unloaded....if you want we can check them in?"

At this point, we knew they didn't have what we were looking for, so we were leaving, so I said, "No, they are loaded, of course, and not to be rude, but your incorrect about the gun policy. We're not going to check them in, we're just going to leave."

So on the way out, we wanted to check the sign for shits and giggles, cause we knew we were right, and guess what. The sign was taken down. We laughed, and walked out. Looking back, we should have walked right back in, and when they confronted us, we should have said, "well, I don't see any sign..." lol

Throughout the whole ordeal, he was very nice and cordial, and didn't "judge" us in anyway. He did pull the "safety of the customers" blah blah blah. But! He was wrong. So I wrote to Gander using their survey on their site, cause they don't actually have an email for that type of thing. I'll also be calling tomorrow, because who knows if/when they'll get around to checking it.

I don't know how else to end this, so, that's all!

[Curmudgeon]

I'm curious to hear the results of your phone call.

[Evan]

Keep us posted.

[ThomasJ]

Originally Posted by Curmudgeon

I'm curious to hear the results of your phone call.

Did you ever get any documentation from that mall? Anything official?

[blankexistance]

Thus far: Gander received the complaint, and is forwarding it to the local Store Manager. He's supposed to contact within 24 hours, so when he does, I'll update.

Edit: Added, the customer service rep for Gander HQ was all nice, and very sorry that this had happened, they do support our rights, and wanted to straighten things out. Now, lets see if the words match up with the actions!

[jjeez]

Interesting...I am guessing Cabelas is less OC friendly?

[ReconLdr]

Originally Posted by jjeez

Interesting...I am guessing Cabelas is less OC friendly?

Cabellas is OC friendly. Never had a problem, and they have signs stating that OC is ok.

[Brudog]

As of the timestamp on this posting this is Gander Mountain's official policy related to OC and CC in their stores. I guess it would be funny to pull this up on my phone and show it to the manager as he was quoting his company's policy to me.

I was just thinking about going to the one in Dickson City and I was going to OC which I rarely do outside of the range but I figured they were OC friendly so I would pop my cherry there and try to get used to it more.

http://www.gandermountain.com/custom...rypolicy.shtml

[forby]

Originally Posted by blankexistance

My friend and myself were at Gander, looking for a balaclava for him......

OK.... That's funny... especially in April!! Maybe the staff thought you were going to put it on and then rob the store!!!

[cavmedic]

Originally Posted by blankexistance

Looking back, we should have walked right back in, and when they confronted us, we should have said, "well, I don't see any sign..." lol

Why would you go out of your way for confrontation ?