I got kicked out of Lowes in Chambersburg.

[Pro2A]

Originally Posted by gnbrotz

Can you post the manager's name, so I can file it away for future reference if needed?

Upon reading the receipt with the gift card (I couldn’t tell from the letter) I discovered she was a female, her name was Pam Hartzok. She was very courteous and apologetic in the letter.

[ImminentDanger]

Was this (quote below, posted in another thread) the email you got from Corporate?? And do you have Kim's Last Name?

Originally Posted by Pro2A

Thank you for giving Lowe's the opportunity to respond to your concerns regarding our policy on firearms in our stores.

Lowe's currently abides by federal, state, and local laws regarding firearms, and will continue to do so.

Our first and foremost concern is for the safety of our customers. However, we take all comments and concerns from our customers seriously. We are considerate of all customers, and will remain neutral regarding the right to carry firearms.

If you have additional questions, please contact us by replying to this e-mail.

Thank you,

Kim
Lowe's Customer Care

Was Pam Hartzok, presumably a local manager at Lowe's in Chambersburg, the general manager referred to in this post...

Originally Posted by Pro2A

The general manager responded back to my letter. She apologized and said she briefed the staff on corporate policy regarding firearms... she basically told them that there is no policy regarding open carry of firearms in their store, and to make sure this does not happen again.

I'll be sure to write her back thanking her, and possibly meet with her. I'm glad this went well, and will continue to take my business to Lowe's.

Did I get that right??

...