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Old July 2nd, 2009
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Default Do not Patronize Joseph-Beth Booksellers

The following is the email I wrote to JB booksellers after I was asked to leave the JB Books in Pittsburgh. In it is described the encounter and what I thought about it. I would ask you all in the Pittsburgh area to find another bookseller as JB Books seemingly doesn't care about customer loyalty or rights so long as they can promote their agenda and appease some left wing gun grabbing bully. And to those of you who have friends in the states that have JB Books if you wouldnt mind passing the word about their policy.


Quote:
To whom it may concern:

On Saturday June 27th at approximately 3pm in your Pittsburgh Branch I was approached Chris Rickert, the general manager, and was informed that I would have to leave the establishment due to some alleged complaint by another customer. I was informed that after patronizing JB Booksellers for roughly 5 years, basically since its inception in the Pittsburgh area, that I was going to be denied my legal right to self defense. In Pennsylvania, a person is well within his/her legal right to openly carrying their sidearm given that they are over 18 and not a felon. In the past 4 years I have carried my sidearm openly into your Pittsburgh establishment and this was the first time that I have ever been approached in a negative manner on the subject. And it wasn't as if I didn't frequent the bookstore often, for a time I was on a first name basis with many of your employees while spending an average of $1000 a year (my own use and christmas/birthday presents etc). That number is pretty accurate as I have looked over my bookshelves since saturday.

While Chris was polite enough I was both insulted by being asked to leave and felt disrespected that such a loyal and stalwart customer as myself would be so easily tossed aside to placate the bullying tactics of some random person that probably doesn't spend 10% of what I do at your establishment. And when I say loyal that is exactly what I have been. Since I have always appreciated your warm small store approach with large selection I have shunned the better deals and cheaper books at Barnes and Noble, Borders, and Amazon.com. I was more than happy to spend a little more of my money at a warm and inviting place that I though was JB booksellers. Apparently I was mistaken, or perhaps you take a pre-civil rights stance on the matter in that you are only warm and inviting to "your kind".

Suffice it to say, until something changes with your "policy" that Chris had mentioned you had I will not be patronizing your store any further. I would rather that I, along with my hard earned dollars, be welcomed at an impersonal bookstore like Barnes and Noble than be disrespected and bullied at an intolerant bookstore like yours. I also am not willing to jeopardize my own safety to placate bullies, any complaint that may have been made was by a person who knew I wasn't a bad guy looking to cause trouble or else they would have left the store immediately and found a police officer, or called 911. They didn't, instead they chose to have your store discriminate against me.

For being a complicent enabler of their bullying, as I said I will no longer be a customer of your store but also, I will be publishing this letter and adding your store to a DO NOT PATRONIZE registry on the national website Opencarry.org whose members number 20,000 and perhaps more importantly on PAFOA.com whose members also number 20,000 but who are all located in Pennsylvania and is read by many in the surrounding states of where your stores are located.

Oddly, looking over the states in which you have bookstores I am surprised that you have taken this discriminatory position as Kentucky, Ohio, Tennesee, North Carolina and Pennsylvania are all Open carry states as well as being noted as states of strong 2nd Amendment rights. I find that one should really know and understand their customer base if they wish to continue in their business.

If though, Chris was mistaken of her understanding of policy and JB booksellers follows the laws of the states in which they are located in this regard, meaning that I and others like me are more than welcome to shop in your store as we are, I would be more than happy to rescind your store from the DNP list.

The following are links to the sites in which there are postings of this letter for the members to read.


Sincerely,

XXXX XXXXX
Owner and Operating Manager
XXXXXXXX XXXXXX, LLC


Thoughts? I posted this first and included the link into the email. And yes, i do read that much, thats what makes JB's intolerance so aggravating.
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  #2 (permalink)  
Old July 2nd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Well written as always...

Keep us posted when you get a response.
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Old July 2nd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Thanks dobe, and I absolutely keep this up to date. I do hope that JB books apologizes for their error and I can return to shopping there.
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Old July 2nd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Quote:
To whom it may concern:

On Saturday June 27th at approximately 3pm in your Pittsburgh Branch I was approached by Chris Rickert, the general manager, and was informed that I would have to leave the establishment due to some alleged complaint by another customer. I was informed that after patronizing JB Booksellers for roughly 5 years, basically since its inception in the Pittsburgh area, that I was going to be denied my legal right to self defense. In Pennsylvania, a person is well within his/her legal right to openly carryxxingxx their sidearm given that they are over 18 and not a felon. In the past 4 years I have carried my sidearm openly into your Pittsburgh establishment and this was the first time that I have ever been approached in a negative manner on the subject. And it wasn't as if I didn't frequent the bookstore often, for a time I was on a first name basis with many of your employees while spending an average of $1,000 a year (my own use and christmas/birthday presents etc). That number is pretty accurate as I have looked over my bookshelves since Saturday.

While Chris was polite enough I was both insulted by being asked to leave and felt disrespected that such a loyal and stalwart customer as myself would be so easily tossed aside to placate the bullying tactics of some random person that probably doesn't spend 10% of what I do at your establishment. And when I say loyal that is exactly what I have been. Since I have always appreciated your warm small store approach with large selection I have shunned the better deals and cheaper books at Barnes and Noble, Borders, and Amazon.com. I was more than happy to spend a little more of my money at a warm and inviting place that I thought was JB booksellers. Apparently I was mistaken, or perhaps you take a pre-civil rights stance on the matter in that you are only warm and inviting to "your kind".

Suffice it to say, until something changes with your "policy" that Chris had mentioned you had, I will not be patronizing your store any further. I would rather that I, along with my hard earned dollars, be welcomed at an impersonal bookstore like Barnes and Noble than be disrespected and bullied at an intolerant bookstore like yours. I also am not willing to jeopardize my own safety to placate bullies. Any complaint that may have been made was by a person who knew I wasn't a bad guy looking to cause trouble or else they would have left the store immediately and found a police officer, or called 911. They didn't. Instead they chose to have your store discriminate against me.

For your role in being a complicit enabler of their bullying, as I said I will no longer be a customer of your store but also, I will be publishing this letter and adding your store to a DO NOT PATRONIZE registry on the national website Opencarry.org whose members number 20,000 and perhaps more importantly on PAFOA.com whose members also number 20,000 but who are all located in Pennsylvania and is read by many in the surrounding states xxof xxwhere your stores are located.

Oddly, looking over the states in which you have bookstores I am surprised that you have taken this discriminatory position as Kentucky, Ohio, Tennesee, North Carolina and Pennsylvania are all Open carry states as well as being noted as states of strong 2nd Amendment rights. I find that one should really know and understand their customer base if they wish to continue in their business.

If though, Chris was mistaken of her understanding of policy and JB booksellers follows the laws of the states in which they are located in this regard, meaning that I and others like me are more than welcome to shop in your store as we are, I would be more than happy to rescind your store from the DNP list.

The following are links to the sites in which there are postings of this letter for the members to read.


Sincerely,

XXXX XXXXX
Owner and Operating Manager
XXXXXXXX XXXXXX, LLC
I tried to help clean it up a bit without changing too much. Quite a few typos and some words missing or extraneous words added. Words in bold are my recommendations to keep. Words in bold bracketed by xxingxxx
should be deleted. I know it's hard to write coherently when you're all amped up.

I do like the overall message though. Thanks for taking the time to write and send it.
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Old July 2nd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Haven't heard of JB Books before. I wonder if "Chris" was actually the offended one.
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Old July 2nd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Rep Sent. Good job and keep us posted!
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Old July 2nd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

"J.B. Books"? The Shootist?

Sort of ironic there....
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Old July 3rd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Quote:
Originally Posted by XD40coyote View Post
Haven't heard of JB Books before. I wonder if "Chris" was actually the offended one.
I actually had thought the same thing because I no sooner got to the section of books I wanted than Chris came up to me about this "complaint". I would say less than 45 seconds of me being in the store. Not much time for another customer to actually lodge a complaint other than pointing and screaming "GUN!" which i'm pretty sure I would've noticed. One would assume that the person complaining would have to see me and my firearm, seek out a store employee, explain to that employee their complaint, point me out and then have the GM come over to me and ask me to leave. Doesn't seem to give them much of a time to complain about me but is about just as much time as it would take Chris to notice me and come over to ask me to leave. But since I don't know that for sure I cannot speak with certainty that that is what happened. Like I said, chris was polite enough but that doesn't mean that she wasn't the one with the problem.

Gunlawyer001, you know what...i NEVER thought of that. You're right, quite ironic.
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Old July 3rd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

Sometimes, i dont think business's realize how powerful the internet can be. Two posts made by you will more than likely be seen by thousands of PA residents and people that OC/CC. It only takes a small spark to start a large fire.

I think it would be in the best interests of JB Booksellers to fix this problem.
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Old July 3rd, 2009
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Default Re: Do not Patronize Joseph-Beth Booksellers

This was posted on OCDO and states the policy that Barnes and Noble has:

Quote:
----- Original Message -----

From: "Mary Ausman" <MJAusman@bn.com>
To: <rbybee3@comcast.net>
Sent: Monday, July 21, 2008 1:42 PM
Subject: Barnes & Noble

Thank you for your email.

While we are unable to discuss customer situations with an uninvolved
third part, to answer your question, Barnes & Noble complies with the
law and, except where prohibited by law, does not prohibit its customers
from carrying handguns or other firearms in a Barnes & Noble store in
accordance with the laws of the state in which a store is located.

Sincerely,

Mary Ausman
Supervisor, Customer Retention
Barnes & Noble, Inc.
122 Fifth Avenue
New York, NY 10011
tel: (800) 422-7717
fax: (212)352.3660
mjausman@bn.com
www.barnesandnobleinc.com
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