hey pistolenvoy I can totally understand! I bought a knife on ebay with the buy it now feature, well long story short.......like 3 weeks short the seller finally sent me a email back here is what he said
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Hello, my apologies for the automated reply but our emails are coming in at an overwhelming rate, so it is impossible for us to reply to all of them right now. We have had some issues with shipping lately and believe us we are doing everything we can to correct the problem. If you can just give us a couple of days to get things straightened out we would appreciate it.
Your questions are important to us so feel free to reply back and we will respond as soon as possible. If you are waiting on your item please respond back with what it is and when you ordered and we will check into it as soon as possible. If you are waiting on a refund, we are working through those as well and thank you for your patience.
If you have a question of a different nature please feel free to ask again and we will answer as soon as possible.
We appreciate everyone’s patience and thank you for your business. We will get everything taken care of and back on track!
The Blade Dealer
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Then after that i sent a email saying that i had emailed him before i bought it and ask if it was in stock. He said it was in stock.
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Dear Customer, I am very sorry to report that we have closed down our business and will no longer be operating on eBay. We fell way too far behind with our financial obligations and with the new outrageous eBay fee increases we have been losing money at an alarming rate. It is not our intent nor would ever be our intent to lie to anyone or commit fraud by taking your money and that is why we have always used PayPal, so our buyers are protected. Obviously because of our financial situation we will not be able to refund every person that has not received their item. Instead the customer will need to file a PayPal Dispute (please do not file an eBay dispute for they will not give your money back… that is PayPal’s protection not eBays) and PayPal will investigate each case and if I do not have a tracking number available I will let them refund your account.
I apologize that my business has to end this way but unfortunately we were just going in the hole too fast and we need to cut our losses now while we still can. We wish all our buyer’s the best of luck in their future endeavors on eBay. If you do have any questions you can email us but we really need to leave it up to PayPal to handle the disputes for their will be a fairly large amount of them and we cannot personally tend to them. If you do need to contact us please use the eBay message service and not our personal email.
Note that some items have been shipped and could be in route so it would be appreciated if buyers could wait up to a week to start opening the disputes. Thank you for your patience and we did appreciate your business. Thank you for your understanding and good luck on eBay.
The Blade Dealer
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So now i have to wait another 30 days for paypal so i get my money back