Quote:
Originally Posted by ehidle
Anyway, they got my standard preemption letter via email. I will follow up with their response.
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Two comments: First, great job with the letter. You were non-accusatory, calm, and laid out the facts. I'd love to see more first letters like this. Thank you.
Secondly, follow up with a printed version of that email done as a letter. Send it as a certified, return receipt. Most bureaucracies hate getting these, because it forces them to admit they received the letter and then requires a response of some kind. Email can always "get lost" or "never received", but that little green slip you'll get back can't be avoided.