Quote:
Originally Posted by Robert Kayland
No, the buyer has not completed his half of the deal... online transactions are not brickfront purchases... and for a seller, doing business online demands that he have a good rating to establish trustworthiness for future business, otherwise he's dead in the water.
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Yes,
he has. If buyer has contacted seller, sent all info needed, along with payment that has cleared the bank, he is done. His feedback
IS NOT in correlation with how
YOU as the seller proceeds from there, that is feedback blackmail! I had one instance where seller changed my feedback from (A+)Great buyer! fast payment, quick communication..THANX!! A++++ to
(F)Stay away from this buyer, total headache! after I left neg feedback for how item was misrepresented, shipped and condition variance. And don't say "just ship it back" as an answer to being promised Excellent condition! when received is a total turd, and I lose $60 on shipping both ways..not an option. It wasn't even close, pics were doctored/shaded to look much better than what it was.
Bright clean barrel! actually was smooth bore..rifling gone! so, boldface lying will draw negative feedback from me.
Quote:
Originally Posted by Robert Kayland
A buyer's feedback reputation isn't merely a reflection of "he pays"... obviously he pays, otherwise there would have been no transaction... it's also (and more importantly) a seller's assurance that the buyer is a reasonable customer and gives appropriate feedback himself... positive when the transaction goes well, or negative only in those instances where he's communicated properly with the seller when he was dissatisfied yet received no subsequent satisfaction.
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No, it's that he paid promptly, communicated quickly, and supplied all documentation in timely fashion. Your trying to justify your own procedure of feedback blackmail.
Quote:
Originally Posted by Robert Kayland
Many folks, rightfully so, won't deal with a seller unless he has a certain level of feedback... so part of the buyer's "deal" with online transactions is the implicit agreement to leave good feedback for a satisfactory transaction or, if something goes wrong, communicate with the seller and give him a chance to make good before leaving negative feedback.
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Again, we are talking gunbroker here..NOT ebay. Sellers have the same option of viewing buyers feedback and can block any he feels not worthy. Once feedback has been left, other party can respond. Also, once feedback has been posted, both parties have 30 days to alter/delete, so you as seller have time to make things right if you've f'd things up.
Quote:
Originally Posted by Robert Kayland
So I say again, until the buyer has fulfilled the entirety of what an online transaction entails, (total bs) the seller needs to protect his own reputation by first assuring that the buyer treats him fairly.
How would you feel as a seller if, for example, you sent out a package the day you got paid, including tracking and insurance, but because UPS somehow damaged the package en route, the buyer zaps you with a negative? Of if you were trying to establish a seller reputation online, but the buyers never left any feedback at all? Yet you're supposed to give them positive feedback automatically merely because of payment? I don't think so. Holding back feedback until the buyer has completed the ENTIRETY of what online transactions entail is the only way to protect your own good name.
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Once again, we are talking GUNBROKER here, NOT ebay. See above for feedback change possibility. This "ENTIRETY" you keep referring back to his merely a masked feedback blackmail, plain and simple.
Quote:
Originally Posted by Robert Kayland
I myself have been shorted several hundred feedbacks by lazy or inexperienced buyers... luckily for me, at this point it doesn't really matter as much because I have nearly 2000 positive feedbacks and an 100% rating.
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It's funny, I as a seller have been jipped of many feedback because the
seller claims they are "so busy" and that
I should have requested feedback left.
It's a two-way street. Unfortunately, many sellers take your same feedback blackmail approach, and I almost
always must later send email to seller stating I have left positive feedback and would appreciate they respond in kind. Needless to say, not all have bothered.
OP is about GUNBROKER, not any other auction sites. I feel you are not differentiating between them and lumping together, so let's stay on focus here and drop the ebay shit, don't care bout that site.