Quote:
Originally Posted by he11zna
One thing that drives me NUTS about eBay/GB feedback is this.
As a buyer, once I pay for my goods, my end of the transaction is DONE.
I should receive positive feedback for a prompt payment. Plain and simple.
As a seller, once I receive a prompt payment, I leave feedback.
It doesn't always happen that way and 99% of the time, if I purchase something, the seller waits until I (the buyer) leaves positive feedback as almost an insurance policy of sorts. He can dick around with not shipping/bad service etc then slam me with a NEG (I have perfect feedback, so that kind of matters)
Pisses me off to no end...
Anyway, I've had little experience with GB (luckily all positive) so is there any way yo report him, or do a chargeback on your CC (if paid that way)
Either way, I hope you get some type of resolve and rule of thumb. As a buyer, do not leave feedback until the product is in your hand as described.
|
Speaking as a seller, I've had instances where I did everything right, but because the post office screwed something up or I had to wait for a check to clear, the buyer posts negative feedback.
So I'm in the habit of waiting to give feedback until the buyer leaves feedback and/or gives me the opportunity to make things right if something goes wrong. Otherwise, the seller is at the mercy of any irrational buyer.
Also, I've had plenty of instances where no feedback was left by the buyer because he's either inexperienced with eBay or lazy... so why should seller automatically give a positive merely because of payment? It's a two-way street, and the feedback system is the only way to establish a proper reputation for future confidence.
Of course, eBay recently changed things so the seller can't give negative feedback to buyers, go figure.