I went to Bob's Gun Shop today with my wife and it was a good experience. We did not deal with Bob but Dave and he was extremely helpful.
I have a lot of experience with rifles/shotguns but not handguns and my wife has had no real experience around guns at all.
Dave took the time to show us a lot of different guns and talked about the pros and cons of each. He also got us set up on the range to test a few different models with their rental guns so we could actually feel the difference in shooting the various guns.
He was also very patient with my wife who had trouble cocking some of the automatics.
In the end, she ended up with a Glock 9mm and me a Springfield XD9.
We also signed up for their upcoming handgun class.
Overall, I definitely recommend Bob's Gun shop.