[Frenchy]

My point of view on this is simple, and I really wonder what happened to the people who called 911.

They say the manager called; maybe he has a duty to do so in keeping with corporate direction seeing a client might have felt uncomfortable.

For any other callers, I see it this way, if you are in a crowded cinema, and yell out fire and cause a panic, you become liable and could be arrested.

If you do a 911 call and call in a bomb scare, you will be arrested. So why is it, some one can call a 911 operator say there are men here with guns, make the police rush to a scene where there is no crime, and get away with it?

As a private dispatcher. If I call a non emergency police number and tell them of an alarm in progress, then later find out it is a false alarm but do not call to “cancel” the alarm. I become liable for any accidents and loss of life. Many cities or towns will not cancel out on a cancel cal, but they will advise the cars / trucks responding to slow down.

So here we have 8 police cars rushing to get to a scene where men have guns, where they shooting people, where they robbing the place? No there was absolutely no reason for any officers to respond if the dispatcher had been informed and simply asked the right questions.

911 what is the nature of your call?
My name is Mrs. Bah Sheep, and there are men with guns at the Old Country Restaurant.
Alright ma’am calm down I will ask you a few questions. Is there a robbery in progress?
No,
Are the men holding their guns in their hands?
No, they have them in holsters.
Other then the fact that these people have guns can you describe any thing they might be doing wrong?
No but I am scared!
Ma’am in Pennsylvania, having a gun is completely legal, they may conceal them, and they also may carry them open. Is there any thing else that I can help you with?
But they are carrying guns; I want to make a complaint!
I understand Ma’am, I will advise the police that you want the police to come see you, and that you want to log a complaint. What is your name?
Mrs. Bah Sheep
Mrs. Sheep, what is the phone number the police can reach you at?
123-456-7890
Thank you, now if you would like, you can go wait at the door, a police car will be there shortly to take your complaint.

Mind you, I can see this having gone differently.

911 what is the nature of your call?
My name is Mrs. Bah Sheep, and there are men with guns at the Old Country Restaurant.
How many men are there?
10 of them and they scare me to death.
OK ma’am we will send officers there right away.

Then I can see an APB county wide with 10 men brandishing illegal guns in a restaurant, all available units please respond…


Just my point of view tho.